Managed IT Services

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overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Certified experts

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Certified experts
End user satisfaction

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End user satisfaction
Global reach

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Global reach
Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network & Security operations

    Cloud services are network dependent, which is why Segra Infoware’s network & security operations management and monitoring services play a critical role for its customers.

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    Infrastructure Services

    Segra Infoware ensures your IT infrastructure is always optimized to support the stable and highly available services organizations demand.

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    Service desk

    Segra Infoware’s 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

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    Application Support

    Segra Infoware supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

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    Managed services plus

    Segra Infoware provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.